General Information
Cancellation Policy
Should it become necessary for the Office of Community and Professional Education to cancel a non-credit class or workshop, registrants will be informed prior to the first day. Registrants will have the choice of receiving a full refund or applying the value of the refund to a different class or workshop.
Refund Policy
Requests for a refund must be made in person or by email at cape@neiu.edu. (Please note that refund requests by voicemail are not accepted.) To process your request, please indicate your name, and the class or workshop name and date in which you are requesting a refund. The Office of Community and Professional Education will respond to refund requests during normal business hours.
Full refunds minus a 3% processing fee will be given for requests made more than 72 hours before the class or workshop begins. For requests made with 24 to 72 hours notice, 75% of the cost will be refunded. For requests made with less than 24 hours notice, 50% of the cost will be refunded. No refunds will be given once a class or workshop begins. We do not have a "drop class" procedure as we must pay instructors based on enrollment.
Full refunds are given for classes that are canceled due to low enrollment.
Discounts
Discounts are available to NEIU students, faculty, staff, alumni and donors for many (but not all) classes offered by the Office of Community and Professional Education (CAPE). Discounts will only apply to a registration made by the NEIU student, faculty, staff, alumni or donor and not to additional family members. Discounts are applied automatically at checkout and are associated with a person's NEIU email account. Discounts may not be applied in combination (ex: faculty and alumni). If you should be receiving a discount and do not see it applied, please call or email the CAPE office with your NEIU ID number or alumni number at (773) 442-5080 or cape@neiu.edu.
Directions
ºÚ°µ±¬ÁÏÍø has locations throughout Chicago, including in the North Park and Avondale neighborhoods. The locations are accessible by public transportation and offer ample parking for bicycles and motor vehicles.
Main Campus
ºÚ°µ±¬ÁÏÍø’s Main Campus is located at 5500 North St. Louis Avenue*, on Chicago’s Northwest Side. The Main Campus is just west of Kimball Avenue, bordered to the north by Bryn Mawr Avenue and to the south by Foster Avenue, making it easy to access by public transportation, bike and car. *The main address may not be the best address to get to a particular classroom. We will email enrolled students more detailed information. 3701 W. Bryn Mawr may be used to get participants closer to the Recital Hall, Auditorium and Fine Arts Building.
Main Campus
Best lots to park in to access classrooms (see info on Parking Permits below):
- FA: Fine Arts Building - Lot F or the Parking Facility (enter from Bryn Mawr, turn left at first or second stop sign)
- LWH: Lech Walesa Hall - Lot D (enter from Bryn Mawr, turn left at lot entrance; this is before the stop sign)
- BBH: Bernard Brommel Hall - Lot F or the Parking Facility (enter from Bryn Mawr, turn left at first or second stop sign)
El Centro
ºÚ°µ±¬ÁÏÍø’s El Centro location is located at 3390 North Avondale Avenue (60618), in Chicago’s Avondale neighborhood, less than three miles south of the Main Campus. El Centro is just west of Kimball Avenue and adjacent to the Kennedy Expressway, making it easy to access by public transportation, bike and car.
Parking
The Parking Office is located on the ground floor of the Parking Facility. The Parking Office manages all of the logistics of guest parking.
Phone (773) 442-4114 or (773) 442-4117
8 a.m.-9 p.m. Monday-Thursday
8 a.m.-5 p.m. Friday
Other Policies
Audio and video recording of classes, seminars, workshops or lessons are not allowed without the prior permission of the instructors.
Unsupervised children are not allowed in ºÚ°µ±¬ÁÏÍø buildings.
The viewpoints and opinions expressed by CAPE instructors are their own, and not necessarily those of ºÚ°µ±¬ÁÏÍø.
In accordance with the Americans with Disabilities Act of 1990, ºÚ°µ±¬ÁÏÍø does not discriminate against employees, students and patrons on the basis of disability. In addition, the University provides reasonable accommodations for employees, students and patrons with disabilities.
Individuals taking part in non-credit programming must adhere to all policies found in the Student Handbook.